Privacy Policy

Privacy Policy for CamelBak Pakistan

CamelBak Pakistan ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit/debit card details)

b. Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (e.g., pages viewed, time spent on the site)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website performance, and personalize your interactions with us. 

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders or inquiries
  • To send promotional offers, newsletters, or updates (with your consent)
  • To improve our website, products, and services
  • To ensure security and prevent fraudulent activities

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and website management.
  • Legal Compliance: Authorities or entities if required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

We do not sell or rent your personal information to third parties.

4. Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections to inaccurate information
  • Request the deletion of your personal data, subject to legal obligations
  • Opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails

To exercise any of these rights, please contact us at  info@camelbakpakistan.com.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

7. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@camelbakpakistan.com
Phone: 0334 7773337
Address: Bahria Town Phase 7, Rawalpindi, Pakistan

By using our website or services, you agree to the terms outlined in this Privacy Policy.