Terms & Conditions

1. DEFINITIONS

- "CamelBak Pakistan" refers to the authorized dealer of CamelBak products in Pakistan.
- "CamelBak" refers to the main brand and manufacturer of CamelBak products.
- "Products" refer to CamelBak products sold by CamelBak Pakistan.
- "Customer" refers to any individual or entity purchasing Products from CamelBak Pakistan.

2. GENERAL TERMS

- These Terms and Conditions ("Terms") govern the sale of Products by CamelBak Pakistan to Customers.
- By purchasing Products from CamelBak Pakistan, Customers acknowledge that they have read, understood, and agreed to be bound by these Terms.

3. PRODUCT INFORMATION

- CamelBak Pakistan strives to provide accurate product information, including features, specifications, and pricing.
- However, CamelBak Pakistan reserves the right to make changes to product information without prior notice.

4. PRICING AND PAYMENT

- Prices for Products are subject to change without prior notice.
- Payment terms are as follows:
    - Cash on Delivery (COD) for online orders
    - Bank transfer or cash payment for in-store purchases
- CamelBak Pakistan reserves the right to cancel or refuse any order due to pricing errors or other reasons.

5. DELIVERY AND SHIPPING

- Delivery and shipping terms are as follows:
    - Free shipping on orders above PKR 15,000
    - Standard shipping rates apply for orders below PKR 15,000
    - Delivery times: 3-5 working days for major cities, 5-7 working days for other areas
- CamelBak Pakistan is not responsible for delays in delivery due to circumstances beyond its control.

6. RETURNS AND REFUNDS

- Returns and refunds are subject to the following conditions:
    - Products must be returned within 7 days of delivery
    - Products must be in their original condition, with all tags and packaging intact
    - Refunds will be processed within 10 working days of receiving the returned product
- CamelBak Pakistan reserves the right to refuse returns or refunds if the product is damaged or tampered with.

7. WARRANTY AND LIABILITY

- CamelBak Pakistan provides a limited warranty on Products, as per the manufacturer's warranty terms.
- CamelBak Pakistan is not liable for any damages or losses arising from the use of Products, except to the extent caused by CamelBak Pakistan's gross negligence or willful misconduct.

8. GOVERNING LAW

- These Terms shall be governed by and construed in accordance with the laws of Pakistan.
- Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the Arbitration Act, 1940.

9. CHANGES TO TERMS

- CamelBak Pakistan reserves the right to modify or update these Terms at any time without prior notice.
- Customers are responsible for reviewing these Terms regularly to ensure they are aware of any changes.

By purchasing Products from CamelBak Pakistan, Customers acknowledge that they have read, understood, and agreed to be bound by these Terms.